How do I Return my Aritzia package?

A Return Confirmation e-mail will be sent to the e-mail that was used to place the order. There are two ways to return your package: Package your items. If you saved the Aritzia bag, put the item (s) you want to return securely back in the bag. Place the bag into the box we sent your order in and seal it securely.

What is Aritzia's return & exchange policy?

If you return items purchased on aritzia.com via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Subsequent instalments to Afterpay may be required. For more information on Afterpay, please see our Afterpay FAQ.

Are Aritzia returns free?

Returns are free within the US when signed into your Aritzia account. For purchases made online, you can return your purchases online and in store. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. See How to Mail Back an Online Return for more information.